ORDERING

When can I expect my order?

Danny Vera usually packs orders himself and signs for them. Danny tries to ship once a week, so the shipping time is 1 to 5 business days.

If you choose bank transfer as your payment method, this may cause delays. For quick order processing, we therefore recommend using iDeal or PayPal.

Can Danny Vera add a personal message?

We receive several inquiries daily about whether Danny can add a personal message to orders.

Unfortunately, this is NOT possible. It simply takes too much time for Danny, and it's quite possible that the wrong message ends up on the wrong product.

Would you like a personal message on your product? Then we recommend bringing your product to a Danny Vera theater performance, where he will take time to take photos with everyone afterward and sign or add a personal message to the products.

How can I pay? We offer the following payment methods:

There may be more or fewer payment options available. You can find current payment options at the shop checkout.

SHIPPING & DELIVERY

What is the delivery time for my order?

Danny Vera usually packs orders himself and signs for them. Danny tries to ship once a week, so the delivery time is 1 to 5 business days.

Orders placed on weekdays before 5:00 PM on Danny's vacation or without a signature will be shipped the same business day. Orders are usually delivered the next day by parcel post (PostNL, GLS, or DHL).

What are the shipping costs?

Country Shipping Costs Free shipping from Carrier Delivery time in days

Europe On request

World On request

Courier Europe On request

Can I track my order?
As soon as we have packed your order and it has been received by PostNL, GLS, or DHL, you will receive a tracking code by email so you can track the package online.

Can I collect my order?
It is not possible to collect your order from us.
However, you can choose to collect your order from a PostNL Service Point in the PostNL app.

Shop online with confidence at PMDstore.nl

PostNL has been delivering packages on behalf of M2 Online Retail b.v. since 2018, including for the PMDstore.nl webshop. Click here for "Known by PostNL"

RETURNS & WARRANTY

Can I cancel my order?
Have you placed an order and want to cancel it before it ships? Please contact us as soon as possible. You can find the details on the contact page.

Can I return my product?
If the product you ordered is not to your liking, you can return it within 14 days without giving a reason. You can find more information about this on the Returns page.

Do your products come with a warranty?
Some of our items come with a warranty. Please consult the product page to see what kind of warranty applies to your product. If you wish to return a product under warranty, please contact us first. You can find the details on the contact page.

PRIVACY & SECURITY

How do you handle my personal data?
Our webshop is SSL-enabled, ensuring all communication is secure. On the "Privacy Policy" page, you can find all information about how we handle your personal data and our use of cookies.

COMPLAINTS & DISPUTES

How can I submit my complaint?
If you are dissatisfied with our service or products, we recommend that you first submit your complaint to us so we can resolve it quickly. You can find our contact details on the contact page.
If this does not lead to a satisfactory solution, you can submit your dispute for mediation through the WebwinkelKeur Foundation (www.webwinkelkeur.nl).
As of February 15, 2016, consumers in the EU can also submit complaints.